Teller Hill

Teller Hill

Eco friendly hemp dog accessories handmade in the Hudson Valley.

Teller Hill is a labor of love: love for dogs and love of the natural world around us.

We are a mother/daughter team committed to ending single-use plastics in the pet industry and making the world a healthier place.

Using hemp webbing and all-natural materials creates beautiful, sustainable looks for dogs and significantly reduces plastic in the environment as well as protecting pets and children from exposure to toxins.

Join us on our journey to create a healthier world for all of us one hemp collar at a time!

Maker Name

Teller Hill

Location

Poughkeepsie , NY

Telephone

+1 (518) 992-6248

Website

TellerHill.com

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Store Policies

Announcements and Updates

-Welcome to the Teller Hill Pack!


Returns and Exchanges

- Each item is hand made especially for your furry family member. We do not have 'back stock' to swap items out so please measure your pet carefully and check the sizing guide. If you have any questions please let us know. We are always happy to help! If the item does not fit and you would like some modifications we are happy to do that for an additional fee. - If we have made an error we are happy to modify or exchange the item and/or correct the error at no cost. - Personalized items can not be returned or exchanged but we may be able to make modifications. Please contact us for details. -The following items can't be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: Custom or personalized orders Items on sale Returns and exchange details Items which are unsatisfactory due to our error may be returned within 14 days in original condition. Items showing wear or tear will not be accepted for return. The cost of return shipping is the responsibility of the buyer. You must contact us by email at Waldo@TellerHill.com before you mail any item back.


Frequently Asked Questions

What types of Collars do you offer? We make flat, martingale, and house collars What is the difference between the collar types? Flat - a flat collar is adjustable in length and is a traditional one loop with a buckle. These are great for pups who can not easily slip out of collars and don't pull a lot while on leash. Martingale- Martingale collars are adjustable in length and made up of a large loop and a smaller loop. The large loop goes around the pup's neck. The smaller loop tightens up, shortening the length of collar around the pup's neck, if the dog pulls while on leash. They were originally designed for dogs, like Greyhounds, whose heads and necks are almost the same size. They are also great for leash training with puppies. Martingales traditionally come without a buckle and slip over the dog's head. Martingales are also available with a buckle for dogs who are sensitive about items being slipped over their heads. House - House collars are not adjustable in length. They are a narrow, lightweight collar with a ring to attach tags for identification. We also offer them with embroidered name and phone number for a noiseless, tagless look. They are perfect for dogs who wear specialized collars while on leash but need some form of id at home in case of escape. Do you accept custom orders? Yes! We are happy to work with you to create a custom length/ width combination for collars and harnesses. Please contact us at Waldo@TellerHill.com to discuss your pup's needs.


Payment


Shipping

- Teller Hill uses USPS first class mail with tracking. Our current production time is 5 days from the time the order is received. We will email you with the tracking number once your order is posted so you can follow it along its journey to your home. As we move into the busy holiday season we are unable to provide home delivery. We are hoping to bring back this service in the spring of 2021.

Store Policies

Announcements and Updates

-Welcome to the Teller Hill Pack!

Frequently Asked Questions

What types of Collars do you offer? We make flat, martingale, and house collars What is the difference between the collar types? Flat - a flat collar is adjustable in length and is a traditional one loop with a buckle. These are great for pups who can not easily slip out of collars and don't pull a lot while on leash. Martingale- Martingale collars are adjustable in length and made up of a large loop and a smaller loop. The large loop goes around the pup's neck. The smaller loop tightens up, shortening the length of collar around the pup's neck, if the dog pulls while on leash. They were originally designed for dogs, like Greyhounds, whose heads and necks are almost the same size. They are also great for leash training with puppies. Martingales traditionally come without a buckle and slip over the dog's head. Martingales are also available with a buckle for dogs who are sensitive about items being slipped over their heads. House - House collars are not adjustable in length. They are a narrow, lightweight collar with a ring to attach tags for identification. We also offer them with embroidered name and phone number for a noiseless, tagless look. They are perfect for dogs who wear specialized collars while on leash but need some form of id at home in case of escape. Do you accept custom orders? Yes! We are happy to work with you to create a custom length/ width combination for collars and harnesses. Please contact us at Waldo@TellerHill.com to discuss your pup's needs.

Return and Exchanges

- Each item is hand made especially for your furry family member. We do not have 'back stock' to swap items out so please measure your pet carefully and check the sizing guide. If you have any questions please let us know. We are always happy to help! If the item does not fit and you would like some modifications we are happy to do that for an additional fee. - If we have made an error we are happy to modify or exchange the item and/or correct the error at no cost. - Personalized items can not be returned or exchanged but we may be able to make modifications. Please contact us for details. -The following items can't be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: Custom or personalized orders Items on sale Returns and exchange details Items which are unsatisfactory due to our error may be returned within 14 days in original condition. Items showing wear or tear will not be accepted for return. The cost of return shipping is the responsibility of the buyer. You must contact us by email at Waldo@TellerHill.com before you mail any item back.

Payment

Shipping