Herd Supply Co.

Herd Supply Co.

Herd Supply Co. is a small, woman-owned business. We make natural bath, home, and laundry products. From sheep's milk soap to felted wool dryer balls and beyond, we aim to give our customers' plastic free options to improve their lives.

Our products began on my family's small farm in central Connecticut. Did you know sheep's milk has one of the highest fat contents of any milk? With that knowledge, we began hand milking the sheep to use their milk in our soaps, which help leave skin soft and hydrated.

I noticed that we were composting the sheep's wool every year. I decided to use that to make felted wool dryer balls. We have grown a little since initially sourcing our own wool. Now we support three farms beyond our own and bought 1,000 pounds of scrap wool this year to turn it into useful, natural products!

Maker Name

Herd Supply Co.

Location

Cambridge, MA

Telephone

(860) 989-8587

Website

herdsupply.com

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We do not accept returns or issue refunds. Please reach out if you have issues with your product.


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Shipping

DOMESTIC All products are shipped from Cambridge twice per week via USPS. HSC products are shipped via USPS First Class Mail and most other goods are shipped USPS Priority Mail. Once your order is packaged for shipment you will receive shipping confirmation via email with USPS tracking number and estimated delivery date. The average transit time is 2–5 business days. Please allow up to 48 hours for USPS tracking codes to activate after you have received shipping confirmation from us. If your order includes multiple products, your order will be held until all items are ready and will be shipped together. INTERNATIONAL We do not ship outside the US just yet. On the rare occasion that International shipping is offered; customers outside the US may be subject to import taxes, customs duties, and other fees upon the shipment’s arrival in your country. These charges must be paid by the recipient. We are unable to advise or estimate specific customs and tax regulations in each country, as customs policies vary from country to country. FAILED DELIVERIES & RETURNED PACKAGES In the case that the mailing service is unable to deliver a package due to an incorrect address entered by the customer, the customer’s refusal to pay duties, multiple failed attempts to reach the customer at point of delivery, or otherwise, HSC is not responsible for payment of return shipping costs levied by the courier. Similarly, HSC is not responsible for the payment of re-shipping merchandise to the customer. In cases such as these, the customer is responsible for all shipping costs associated with returned packages due to failed delivery. Last updated May 2020

Store Policies

Announcements and Updates

-

Frequently Asked Questions

-

Return and Exchanges

We do not accept returns or issue refunds. Please reach out if you have issues with your product.

Payment

-

Shipping