Announcements and Updates
Frequently Asked Questions
When do you ship out orders?
We ship out orders within 7 days of being placed.
Do you recycle your jars?
Yes! We recycle our sample jars but not the lids. We encourage everyone who buys our products to recycle their jars too! It's printed on the label. Eventually, we will encourage folks to bring their rinsed jars back to us at the farmer's market for a discount on their next purchase. We will keep you posted. We also re-use our boxes that our jars are shipped in with the finished product. Our farmer's market and demo tablecloths are made from recycled coffee bean bags from JP Licks in Jamaica Plain.
Are your ingredients locally sourced?
We source as much of our ingredients that we can from local farms. There are no Pineapple or Mango groves in New England, so we use frozen fruit from the US. Our blueberries come from Maine. Our spices come fair trade growers via our supplier and are all-natural and some organic. We use no fillers or anti-caking agents (silicone dioxide) in our spice blends.
Are there any discounts for buying in bulk?
Yup! Just shoot us an email and we will send you wholesale info.
How much sugar is in your Original Spice Rub?
Original Spice Rub contains 0.3grams sugar per ¼ teaspoon serving. This small amount of sugar mainly comes from the Brown Sugar and Organic Dried Cane Syrup ingredients. As per FDA labeling guidelines, it’s listed as “Not a significant source of…” on the label.
How can I carry your products in my store?
Send us an email for wholesale information.
Don't see your question posted above? Send us an email!
Return and Exchanges
As our products are perishable, all food sales are final. Lyndigo Spice will be happy to replace any item(s) in the unlikely event that they might be damaged or spoiled during transit. We wish we could assure proper handling and prompt receipt of packages once they have been delivered to the correct mailing address by the third party carrier (UPS, FedEx or USPS), but this, of course, is out of our control. To make sure that you are satisfied with the product you receive, please inspect the contents as soon as your order arrives. Shipping/handling charges are not refundable. Refunds can only be credited to the originating credit card.
For more information, please call us at (617)-276-8097.