Announcements and Updates
Frequently Asked Questions
Can you make a custom map?
-Absolutely! You can purchase a custom map on my website, www.yeiou.com or use the form on my Contact page to get in touch directly if you have questions about the process
What's a custom house portrait?
A few times a year I open spots for custom house portrait commissions. I work from a photograph to create a 3D sculpture of your home out of paper! You can find more information about the process and how to get on the list on my website https://www.yeiou.com/house-portraits/
Do you cut these all by hand?
Nope! I do some touch-ups and finessing of the more intricate details, but the bulk of the cutting is done by my computerized cutting machine. This means that the map designs are based on actual map data and as accurate as possible.
Return and Exchanges
Order cancellations must be received within 24 hours of placing the order to receive a full refund.
I accept returns or exchanges in cases where the item arrived damaged. Please provide documentation via email within 3 days of delivery and be prepared to return the item within 14 days of delivery.
Returns or exchanges for undamaged items may be possible upon request in certain circumstances.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Customized items may not be returned or exchanged, except in cases of documented damage in transit.